Privacy Policy of JUST a Brokerage SL

Last Updated: 07/10/2025

Data Controller:
JUST a Brokerage SL
C.I.F.: B75755215
Registered Address: [Calle Arturo Rubenstein, 7, Marbella, 29602, Málaga, Spain]
Email: info@justrealestate.es
Telephone: [+34 600 689 749]

Introduction

JUST a Brokerage SL (“JUST”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled in compliance with applicable laws, including:

  • EU General Data Protection Regulation (GDPR) (Regulation EU 2016/679)
  • Spanish Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD)

This Privacy Policy explains how we collect, use, store, share, and protect your personal data, and what rights you have when you interact with us — whether as a client, prospective buyer or seller, tenant, landlord, website visitor, or supplier.

Personal Data We Collect

Depending on the relationship we have with you, we may collect the following categories of information:

Identification and Contact Data
Name, surname, ID/passport number, address, phone number, email, nationality.

Financial and Transaction Data
Bank account details (IBAN), proof of funds, payment records, invoices, income verification (for tenancy or purchase qualification).

Property-Related Data
Property address, characteristics, photos, cadastral or registry details, legal documentation, valuation data, and marketing materials.

Electronic and Technical Data
IP address, cookies, device identifiers, geolocation, browsing behaviour, form submissions, and communication logs.

Special Categories of Data
We only process sensitive data (e.g., legal identification, marital status, or tax residency) when strictly required by law or with your explicit consent.

Purpose of Processing

Your data is processed for legitimate and specific purposes, including:

  • Managing real estate services: property listings, valuations, viewings, offers, contracts, rentals, and after-sales.
  • Legal and regulatory compliance (AML/KYC, tax, accounting, consumer protection).
  • Responding to inquiries or requests sent via our website, email, or telephone.
  • Sending commercial communications or newsletters, if you have subscribed or provided consent.
  • Customer relationship management, service quality, and dispute resolution.
  • Marketing analytics, campaign optimisation, and market research.
  • Internal administrative, operational, and HR purposes (for employees or collaborators).

We will never process your data for incompatible purposes without prior notice or additional consent.

Legal Basis for Processing

We rely on one or more of the following legal bases:

  • Contract performance: when data processing is necessary to provide our services or execute a signed agreement.
  • Legal obligation: to comply with laws such as AML/KYC, tax, or registry requirements.
  • Consent: for marketing, cookies, newsletters, or profiling activities.
  • Legitimate interest: for internal security, fraud prevention, or improving user experience, provided your rights are not overridden.

Data Disclosure and Recipients

Your data may be shared with:

  • Legal and financial entities: notaries, registrars, tax authorities, banks, insurance companies.
  • Collaborators and service providers: real estate portals, marketing agencies, IT/hosting providers, or legal/accounting advisors, all acting under confidentiality and data-processing agreements.
  • Public authorities: where required by law (for example, anti-money-laundering obligations).
  • Buyers, sellers, or other parties involved in the real estate transaction, only when necessary to complete the operation and with appropriate safeguards.

We never sell personal data to third parties.

International Data Transfers

If we transfer data outside the European Economic Area (EEA), we ensure compliance with GDPR by applying appropriate safeguards such as Standard Contractual Clauses (SCCs) or transfers to countries with an adequacy decision by the European Commission.

Data Retention

We retain personal data only for as long as necessary:

  • For service execution: until completion of the transaction or termination of the relationship.
  • For legal obligations: generally 6 years (tax/accounting laws in Spain).
  • For marketing or newsletter purposes: until consent is withdrawn.
  • For dispute or audit purposes: during limitation periods required by Spanish law.

After expiry of these periods, data will be securely deleted or anonymised.

Data Subject Rights

Under the GDPR and LOPDGDD, you may exercise the following rights:

  • Access: know what data we hold about you.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure (“Right to be Forgotten”): request deletion of data no longer necessary.
  • Restriction: limit processing under specific conditions.
  • Portability: receive data in a structured, commonly used, machine-readable format.
  • Objection: object to processing based on legitimate interests or direct marketing.
  • Withdraw consent: at any time, for processing based on consent.

To exercise these rights, send a written request to info@justrealestate.es] including proof of identity.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you believe your rights have been infringed.

Security Measures

We implement appropriate technical and organisational measures to ensure data confidentiality, integrity, and availability. These include:

  • Data encryption and access controls
  • Regular system backups
  • Firewalls and intrusion detection systems
  • Secure data-hosting providers
  • Employee confidentiality training and restricted internal access

In the event of a data breach, we will notify the AEPD within 72 hours and affected individuals where legally required.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enable functionality, improve user experience, and analyse traffic.

Upon your first visit, a cookie banner will appear allowing you to manage preferences or reject non-essential cookies.

For detailed information, please consult our separate Cookie Policy.

Automated Decisions and Profiling

We may use profiling for marketing segmentation (for example, sending you property offers that match your preferences). This will never result in legal or significant decisions affecting you without human intervention. You can opt out at any time.

Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be published on our website with an updated “Last Updated” date. We recommend checking this page periodically.

Contact

For any questions, data requests, or privacy concerns, please contact:

JUST a Brokerage SL
Email: info@justrealestate.es
Address: Calle Arturo Rubenstein, 7, Marbella, 29602, Málaga, Spain
Telephone: +34 600 689 749